We are an Official Singer Store both online and in store. We only supply genuine UK spec machines direct from Singer UK. You are fully supported by Singer with a manufacturer guarantee along with full technical support by sewing experts.

Chat Online with us or Call 0800 050 2232 - Lines are open 7 days a week.

Standard delivery info:

FREE UK Mainland Delivery for all orders over £20. Orders under £20 and to non mainland destinations may incur a small delivery charge calculated at checkout.

We only use premium UK couriers such as DPD. Fedex and Royal Mail to ensure your order arrives safely.

We aim to ship in stock items out the same day if ordered before 1pm. Most products are available on a next working day basis.

We've invested in the latest technology to get your order picked, packed and dispatched from our warehouse accurately and quickly. We operate a state of the art order tracking system so you will be able to track your parcel from our door to yours.

View our Full Delivery Policy here

Every product comes with a 2 year guarantee backed by Singer Outlet, and the manufacturer with options to extend.

We also offer unlimited support by phone and email for machines.

For Sewing Machines & Overlockers, please view our Full Guarantee Policy

Customer Service is a fundamental part of everything we do. We're proud to be rated Excellent on Trustpilot with over 5000 verified reviews. We also collect independent reviews with Judge.me - you can view them here.

Any reviews for the product you're currently reviewing will be shown below.

We offer a range of payment options by checkout and over the phone.

We accept all major credit and debit cards as well as American Express.

We also accept Klarna, Clearpay and Laybuy at checkout for spreading the payment over time - interest free.

EDUCATION / CHARITIES
We are able to accept purchase orders and payment on invoice terms for schools, colleges, universities, registered charities and local authorities.
If you've not purchased from us before, please contact us so we can provide the full information you require in order for us to be set up as a supplier.

We offer a 30 day refund and home trial exchange policy if you change your mind.

If for any reason your item is faulty it will be collected free of charge.

You can view our full Returns Policy here

Our support team are on hand by phone and email to guide you through any issues you may be facing. Over 90% of issues reported to us are resolved over the phone without need for the machine to visit a service centre.

Many answers to common queries can be found on Singer's FAQ page here: https://www.singer.com/troubleshooting-tips