We are on a journey to provide a one stop shop for everything Sewing and Craft related in the UK, at the best possible prices with the highest levels of service.

Singer Outlet is a family run business with over 25 years experience within the sewing industry and internet retail.

We are an Official Singer Store both online and in store. We only supply genuine UK spec machines direct from Singer UK. You are fully supported by Singer with a manufacturer guarantee along with full technical support by sewing experts.

Chat Online with us or Call 020 7123 4521 - Lines are open 7 days a week.

We aim to ship in stock items out the same day if ordered before 1pm. Most products are available on a next working day basis.

We've invested in the latest technology to get your order picked, packed and dispatched from our warehouse accurately and quickly. We operate a state of the art order tracking system so you will be able to track your parcel from our door to yours.

View our Full Delivery Policy here

Standard delivery info:

FREE UK Mainland Delivery for all orders over £20. Orders under £20 and to non mainland destinations may incur a small delivery charge calculated at checkout.

We only use premium UK couriers such as DPD. Fedex and Royal Mail to ensure your order arrives safely.

Customer Service is a fundamental part of everything we do. We're proud to be rated Excellent 4.7/5 on Trustpilot with over 5000 verified reviews and 4.9/5 on Google. We also collect independent reviews - you can view them here.

Any reviews for the product you're currently reviewing will be shown above.

Singer & Bernette Sewing machines have a 2 year guarantee as standard with options to extend. All other products comes with a minimum of 1 year guarantee backed by Singer Outlet, and the manufacturer.We also offer unlimited support by phone and email for machines.For Sewing Machines & Overlockers, please view our Full Guarantee Policy

We offer a range of payment options by checkout and over the phone.

We accept all major credit and debit cards as well as American Express.

We also accept Klarna and Clearpay at checkout for spreading the payment over time - interest free.

EDUCATION / CHARITIES
We are able to accept purchase orders and payment on invoice terms for schools, colleges, universities, registered charities and local authorities.
If you've not purchased from us before, please contact us so we can provide the full information you require in order for us to be set up as a supplier.

We offer a 30 day return and home trial exchange policy if you change your mind (extendable to 30 days)

If for any reason your item is faulty or you change your mind and would like a different model it will be collected free of charge.

You can view our full Returns Policy here

Our support team are on hand by phone and email to guide you through any issues you may be facing. Over 90% of issues reported to us are resolved over the phone without need for the machine to visit a service centre.

Many answers to common queries can be found on Singer's FAQ page here: https://www.singer.com/troubleshooting-tips