FREE UK Delivery

Transportation - FREE UK Delivery

 

Standard Delivery Policy

UK Delivery for all machines is Free of charge

Sewing Machine and Overlocker Orders - Delivery Times:

We offer FREE premium 1-2 working day delivery for all machine orders within the UK. Please note that Northern Ireland, Scottish Highlands and Islands may take longer to arrive.

We aim to dispatch orders the same day if ordered before 1pm Monday to Friday. Orders after 1pm or placed at the weekend will be sent out on the next working day. At busy times such as sale or clearance periods we may not be able to dispatch your item until the next working day.

Preordered machines: - please refer to your receipt for delivery times.

Ex display machines: - please allow up to 2-3 working days for dispatch as these may be tested before they are sent.

Parts & Accessories: Please allow 1-5 working days of parts / accessories. We use Royal Mail for parts. Please note: If you order accessories with a machine, they will arrive separately via the post.

Orders under £30 are subject to a £1.85 standard P&P charge. Orders over £30 are delivered free of charge.

Courier Information:

Our courier partners are generally DPD and UK mail. You will be notified by email or text message with tracking information, delivery date and time slots once your item(s) have left the warehouse. Deliveries outside of mainland UK may take longer to arrive.

If you have specific delivery instructions, please add this to your order as a Note at the shopping cart page or get in touch.

Ex-Display Machines:

Please allow up to 5 working days for delivery of ex display machines as they are tested prior to being sent.

Secure and Signed for Deliveries:

Orders must be signed for and can be delivered to your home, a neighbour or place of work as specified at checkout. You can also change your delivery when in transit to collect from a local collection point with DPD. Valid ID and DPD reference will be required at a collection point.

Failed Deliveries:

If your delivery has not arrived as expected or you have missed the delivery more than once your parcel may be returned to Singer. Please contact us to rearrange delivery.

Packaging:

Please note that new machines are sent out in full colour packaging so if buying for a gift, please consider using a collection point or a neighbour to take in your parcel if you do not wish for the contents to be seen. If you require black wrapping, please request this when placing your order.

Returns:

Please see our Returns Policy

30 day home trial:

Please see our 30 day trial policy

Previous information for reference:

Festive Delivery Times for all orders.
New Machines in stock: Orders placed between 23rd December and 1st January will be dispatched between Thursday 2nd January and Friday 3rd January. You can expect delivery 1 working day after dispatch (2 working days in remote areas).

Preordered machines: - please refer to your receipt for delivery times.
Ex display machines: - please allow up to 5 working days for delivery from 2nd January as these may be tested before they are sent.