Official SINGER® Sewing Machine Store
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Contact Us

How to get in touch:

Due to extremely high demand, many popular machines are available to preorder against stock coming in. If you have preordered an item, the estimated delivery time will be shown in the title of the product you ordered, on your emailed receipt.

Tracking: You can track an existing order online at


Our online chat is a great way to get in touch.

Phone: 0207 123 4521 or 0800 050 2232

For any technical support on a Singer Product, please complete the Singer Support Contact Form by clicking here.

Tracking enquiries - please email

Our address:
Singer Outlet
Outlet Group
DC5 Prologis Park
Blossom Way
Hemel Hempstead 

If you wish to return a product, please contact us to confirm a returns reference and a warehouse address for the type of return. Please do not return items without being provided the correct address. To arrange a return, please email

Contact Us using this form for a fast response.