Official SINGER® Sewing Machine Store
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Contact Us

How to get in touch:

Tracking: You can track an existing order online at


Online Chat:
Our online chat is a great way to get in touch from 9am to 11pm 7 days a week.
Phone: 0207 123 4521
- Lines open 9am to 5pm Monday to Friday.

For any technical support on a Singer Product, please complete the Singer Support Contact Form by clicking here.

Tracking enquiries - please email

Our address:
Singer Outlet
Outlet Group
DC5 Prologis Park
Blossom Way
Hemel Hempstead 

Please note: We are not open to the public at our offices or Warehouses.

If you wish to return a product, please contact us to confirm a returns reference and a warehouse address for the type of return. Please do not return items without being provided the correct address. To arrange a return, please email

Contact Us using this form for a fast response.