Please only contact us for support if you have purchased directly from Singer Outlet. We will not be able to assist you if you are not a Singer Outlet customer. Please refer to your retailer if you are not a Singer Outlet customer.
Many answers to common queries can be found on Singer's FAQ page here: https://www.singer.com/troubleshooting-tips. Please check this page before contacting Singer Support as it may resolve your query.
Locating standard accessories? Accessories can normally be found in the removable tray (front left) of the sewing machine and sometimes within the dust cover.
Still need help? Please email sewingsupport@bogod.com with details of the issue your experiencing and the technical team will be in touch with you shortly.
Please provide the following information when contacting singer support,
- Singer Outlet Order Number (if you cannot find this, you can look it up here)
- Model number
- Contact phone number
- The issue your having with the machine or the general query